This Tape Dehydrator is a specialized product intended for baking videotapes. The Tape Dehydrator may require professional knowledge and skills to handle or adjust. TGP Sales and TGrant Photo is not responsible for any damages or injuries resulting from improperly installed products. The success of the baking process is not guaranteed. Liability in all events is limited to the purchase price paid.

TGrant Photo Return Policies

General Policy

These are TGrantPhoto.com’s ("TGrantPhoto”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the TGrantPhoto.com & TGPSales.com website.

All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting TGrantPhoto Customer Service at https://www.tgrantphoto.com/helpdesk/

Any return for a refund may be subject to a 15% - 25% restocking fee and original shipping charges. Customer pays return shipping charges.

Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

Any product not purchased from TGrantPhoto.com or it's subsidiary TGPsales.com

Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.

Any product that is returned without all original packaging and accessories, including the manuals, cables, and all other items originally included with the product.

Any product that exhibits physical damage. Any product with a damaged or torn warranty seal.

Any product which has been opened, used, or tampered with in any way which jeopardized TGrantPhoto's ability to remarket or resell the product. TGrantPhoto  maintains full discretion in decisions regarding a products fitness for return.

Tape Baking Equipment Return Policy

Return for refund within: 10 days

Restocking Fee: Yes

This is our Standard 10-Day Return Policy. All electronic equipment sold on TGrantPhoto are covered by this policy (unless stated otherwise) and must be returned to TGrantPhoto within 10 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by TGrantPhoto, and not the mere issuance of an RMA. TGrantPhoto will be not be responsible for the cost of return shipping; please contact TGrantPhoto's customer service department to obtain an RMA number and instructions regarding how to ship the product back to TGrantPhoto .

This policy includes (but is not limited to); DVD players, VCRs, LaserDisc Players, video processors, tape dehydrators.

NOTE: For all electronic equipment over $250, An adult (age 18 or older) is required to sign the shipping courier's release form to complete delivery. It is highly recommended that you inspect the product upon delivery for visible damage. Large item shipments require that shipping damage is reported within 48 HOURS of the product’s delivery. Any damage reported more than 48 HOURS after the product delivery will not be accepted by TGrantPhoto . After delivery, please read all included documentation regarding installation and proper use of the equipment. If you need to return a product that was shipped via Large Item Delivery, please contact TGrantPhoto's customer service department to obtain instructions on how to return the product.

Any equipment that is returned under this policy must be in the condition as described in the original TGrantPhoto sales description, in its original packaging with all original accessories and manuals. If the  equipment is missing the serial number or UPC bar code, the return will NOT be accepted by TGrant Photo. Any electronic equipment returned under this policy that is found to be damaged due to the customer’s neglect, abuse or misuse will NOT be accepted.

Items shipped to another address after original delivery do not qualify for return or refund. An item that has been re-shipped voids any and all warranties.

By checking "I agree" you agree to and accept the terms of this return policy.