VCR Repair Questions and Answers

Which VCRs do you repair?

Solution

We only repair the Panasonic AG-1980 and AG-5710 VCRs and we're quite busy working on those every day. Note: we do not repair AG1980s where the second digit of the serial number is "5" (ie. K5TC00123)

We have several other VCR models listed for sale, however after the warranty period, we do not take in those models for repair.

Do you repair JVC Dynamic Drum VCRs?

Solution

We no longer repair JVC Dynamic Drum VCRs. This includes the 7500, 7600, 9500, 9600, 9800 models. There's no replacement video heads or replacement loading parts available. The Dynamic Drum mechanism contains small plastic clockwork gears, and these are notorious for cracking as they age. Unfortunately no new parts are available.

Can you tell me what's wrong with my VCR?

Solution

Without having your VCR here on our test bench it's impossible to give you an correct evaluation of it's condition. If you'd like to send your VCR in for an estimate, please contact us first.

Can I drop off my VCR for repair?

Solution

We're sorry, we do not accept VCRs dropped off at our offices. All VCRs for repair have to be shipped to us and the repair must be prepaid online.

Do you sell repair parts for VCRs?

Solution

No we don't sell repair parts. We only offer repairs on VCRs mailed in to us for service.

How long do VCR repairs take?

Solution

After we receive your VCR, most repairs are completed within 3-4 weeks. All repairs must be prepaid.

I've had some caps in my VCR replaced already, can you align it?

Solution

We only work on VCRs as a whole unit. That way we can offer a guarantee on our work. Our policy is not to do individual tweaks or partial adjustments on VCRs repaired by others, because invariably something else shows up that needs to be repaired.

Do you sell VCRs elsewhere online?

Solution

No. We only sell VCRs through our own website www.tgrantphoto.com When you purchase a Panasonic AG1980 directly from TGrant Photo LLC you can rest assured that you're getting a completely refurbished, aligned and guaranteed VCR.

Do you rent VCRs or video equipment?

Solution

No, we only sell VCRs and refurbished video equipment. We do not "buy back" VCRs that we have previously sold.

Which VCRs do you repair?

Solution

We have several other VCR models listed for sale, however after the warranty period, we do not take in those models for repair.